Privacy Policy

Last updated: April 5, 2024

At Educite, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our school management platform.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include names, email addresses, phone numbers, and educational institution details.

Student Data

We collect educational records and information necessary for school management, including grades, attendance records, and academic progress data, always in compliance with applicable educational privacy laws.

2. How We Use Your Information

  • Provide and maintain our school management services
  • Process transactions and manage user accounts
  • Communicate with users about services and support
  • Improve our platform and develop new features

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • End-to-end encryption for sensitive data
  • Regular security audits and monitoring
  • Secure data centers with restricted access

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • With trusted service providers who assist in our operations

5. Your Rights

Under the Data Protection Act of Kenya (2019), you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erasure of your data
  • Right to data portability

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Student educational records are retained according to Kenyan educational record-keeping requirements.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Some features of our service may not function properly if cookies are disabled.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.